FAQ: Obsession: Pride, Intrigue, & Prejudice in Victorian England
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Friendly Shipping Destinations

I have spoken with my fulfillment partners and can now provide ‘Friendly’ shipping to US, UK, EU, Canada and Australian destinations!

Last updated: November 17, 2017 05:45

Flat Fee Shipping

Kayenta Games is announcing Flat Fees for 95% of the current pledged geographies (see below) at the low end of the estimates previously provided.

If you are outside the stated flat fee geographies, please contact me directly for a firm quote (meaning that your geography will be checked against 2017 shipping tables and a fixed shipping cost will be given that will not change in 2018).

The flat fees referenced below are for shipping any of the reward levels (Pax Britannica, Queen Victoria, Anthony Trollope, and Jane Austen), as reward levels featuring two games/expansions have fixed shipping as part of the reward.

NORTH AMERICA USA: $10 Flat Fee Canada: $15 Flat Fee

UNITED KINGDOM and EUROPEAN UNION United Kingdom: $10 Flat Fee European Union: $15 Flat Fee

ROTW Australia: $18 Flat Fee Norway: $16 Flat Fee Israel, Japan, Saudi Arabia, Malaysia, and South Africa: $22 Flat Fee Any other location not quoted (in bold): Contact the developer via KS message for a firm estimate.

Last updated: December 20, 2017 10:15

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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